Better Help Insurance: The Ultimate Guide

If you are looking for a way to take care of your mental health, then you might have come across BetterHelp. This online counseling platform has become incredibly popular over the last few years, and for good reason. But what about insurance? Does Better Help accept it? In this guide, we’ll answer these questions and more.

Better Help Insurance: The Ultimate Guide

What is BetterHelp?

BetterHelp is an online counseling service that provides therapy via video, phone, or messaging. It was established in 2013 with the aim of making mental health support more accessible and affordable to anyone who needs it. Today, it has become one of the leading virtual counseling platforms with over 6 million users worldwide.

BetterHelp works by connecting people with licensed therapists who specialize in various areas such as anxiety, depression, relationship issues, addiction, trauma, and more. Clients can choose their therapist based on their preferences and schedule sessions at their convenience.

How Much Does BetterHelp Cost?

The cost of using BetterHelp depends on how often you want to see a therapist and which plan you choose. There are two subscription options:

  1. Weekly: With this plan, clients pay $80 per week for unlimited messaging therapy plus one live session (video or phone) per week.
  2. Monthly: With this plan, clients pay $260 per month for unlimited messaging therapy plus four live sessions per month.

It’s worth noting that some therapists charge higher fees than others depending on their experience level and expertise area.

Does Better Help Accept Insurance?

Yes! BetterHelp accepts several types of insurance including:

  • Aetna
  • Cigna
  • Humana
  • Anthem Blue Cross
  • Oscar Health
  • Tricare

However, whether your insurance covers online counseling services largely depends on your individual policy. Some policies may cover a portion or all of the costs while others may not cover virtual services at all.

It’s recommended that you check with your insurance provider before signing up for BetterHelp. You can also contact their customer support team to find out if your insurance is accepted and what your coverage entails.

How to Use Insurance on BetterHelp

If your insurance covers BetterHelp, you can use it to pay for therapy sessions. Here’s how:

  1. Confirm that your insurance is accepted by BetterHelp and verify the coverage details.
  2. Sign up for a BetterHelp account and choose a therapist that matches your needs.
  3. When scheduling your first session, select "use insurance" as the payment option.
  4. Provide the insurance information requested by BetterHelp, including policy number and group ID.
  5. Wait for approval from your insurance company (this may take a few days).
  6. Once approved, you can attend sessions without worrying about any out-of-pocket costs.

It’s essential to note that not all therapists on BetterHelp accept insurance, even if the platform does. Therefore, it’s crucial to confirm with the therapist beforehand before scheduling a session.

Benefits of Using Insurance on Better Help

Using insurance on Better Help provides several benefits:

  1. Cost-Effective: Therapy can be expensive, especially if you need multiple sessions per week or month. By using insurance, you can save money and receive quality mental health support at an affordable price.
  2. Privacy: Your therapy sessions are confidential, but using insurance can help ensure even more privacy since no billing statements will show up in your mail or email inbox.
  3. Convenient: If your schedule is busy or you live too far away from a therapist’s office, virtual counseling might be the best option for you; this service is available 24/7.

Drawbacks of Using Insurance on Better Help

While there are many benefits associated with using insurance on Better Help, some drawbacks include:

  1. Limited Coverage: Not all insurance policies cover virtual therapy, and if they do, the coverage may be limited. This could result in higher out-of-pocket costs than expected.
  2. Reduced Therapy Options: Some therapists on BetterHelp might not accept insurance payments, reducing your therapy options.
  3. Limited Number of Sessions: Insurance providers may have restrictions on the number of sessions you can attend per year or month.


BetterHelp is an incredible platform that provides accessible mental health support to millions globally. If you’re considering using this online counseling service, knowing whether your insurance policy covers it or not can make a difference. Hopefully, this guide has helped clarify any questions you might have had about using Better Help insurance and has provided some clarity on what to expect from your insurance provider when using such services.


What is Better Help Insurance?

Better Help Insurance is a type of insurance that covers the cost of counseling services offered by BetterHelp, an online therapy platform.

Who can benefit from Better Help Insurance?

Anyone who needs counseling services but cannot afford the high cost associated with these services can benefit from Better Help Insurance.

How does Better Help Insurance work?

Better Help Insurance works by reimbursing the cost of therapy sessions with one of their licensed therapists. Clients pay upfront and then submit a claim to their insurance provider for reimbursement.

What types of therapy does Better Help Insurance cover?

Depending on the policy, Better Help Insurance can cover individual and couples therapy, as well as family and group therapy sessions.

Is there a limit to how many sessions I can have under my Better Help Insurance plan?

This will depend on your plan, but there may be limits on the number of sessions or amount of coverage available within a certain period. It’s best to check with your specific insurance provider for details on coverage limitations.

Will my conversations with my therapist be confidential if I use my Better Help Insurance plan?

Yes, all conversations between you and your therapist will remain confidential regardless of whether you are paying out-of-pocket or using insurance to cover the cost.

How do I know if my current insurance plan includes coverage for online counseling services like those provided by BetterHelp?

The best way to find this information is by checking your insurance policy documents or contacting your provider directly to inquire about their coverage options for mental health services.

Can I use multiple insurance plans to pay for my BetterHelp sessions?

It is possible to use multiple insurances; however, it depends on each policy’s fine print and what they cover. You will need to check with your insurance provider for specific details about dual coverage options.

Is Better Help Insurance worth the investment?

If you are seeking counseling services and cannot afford the cost of therapy, then Better Help Insurance can be a worthwhile investment. It allows you to access licensed therapists without the burden of high out-of-pocket expenses.

How do I sign up for Better Help Insurance?

You can sign up for Better Help Insurance by selecting a therapy plan on their website, which includes an option to opt-in for insurance coverage during checkout. Alternatively, you may contact your current health insurance provider and inquire whether or not they offer BetterHelp coverage as one of their benefits.

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